Shipping policy
Shipping Policy
Thank you for shopping with Metro90.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
Estimated delivery times:
-
United Kingdom: 5–10 Business Days
-
Europe: 7–15 Business Days
-
International Orders: 10–20 Business Days
Delivery estimates are not guaranteed and may vary due to customs processing, weather conditions, holidays, or courier delays.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Tracking information may take up to 48 hours to update.
Delayed Deliveries
While we work with reliable shipping partners, Metro90 is not responsible for delays caused by carriers, customs authorities, or circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We cannot guarantee refunds or replacements for orders shipped to incorrectly entered addresses.
Lost Packages
If your package appears lost in transit, please contact us at support@metro90.store and we will assist you in resolving the issue.
Contact Information
Email: support@metro90.store